Refunds and cancellations

Last updated 12 October 2026

Today we charge nothing: FtryOS is in early access at no cost and FtryHQ is not yet open. This page says how cancellation and refunds will work when paid plans start.

FtryTech is being registered as a private limited company in India. Until that is done, its founder, Anshul Bisen of Pune, India, is legally responsible for this policy.

1. Subscriptions

Our products are sold as subscriptions, paid monthly or yearly in advance. The price and the period are shown before you pay, and the invoice includes GST where it applies.

2. Cancelling

• You can cancel at any time by writing to billing@ftrytech.com from the account owner's email address.
• The cancellation takes effect at the end of the period you have paid for. You keep full use of the product until then.
• After the end of the period, you can ask us for an export of your data for 30 days.

3. Refunds

• We refund in full any payment taken in error, and any duplicate payment.
• If you cancel within 7 days of your first paid period starting, we refund that first payment in full.
• Otherwise we do not refund the period already started.
• If we stop offering a product, we refund the unused part of any period you have paid for.

4. How refunds are paid

We pay a refund to the account or card you paid from, within 7 working days of approving it. Your bank may take a few more days to show it.

5. Contact

Questions about a payment go to billing@ftrytech.com.